Shipping Policy
- What delivery options are there?
We offer the following delivery options:
Free Shipping ( 10 - 15 ) Days
Standard Shipping + Priority Processing
FedEx Shipping ( 3 - 7 ) Days +Priority Processing + Shipping insurance
Processing and dispatch takes approximately 3-5 business days.
*Please allow up to 7 days extra if the material chosen is gold, these additional processing days consumed in extra detailing and more quality-check tests.
- Do you ship worldwide?
Yes, we ship our products globally.
- How long will it take to deliver my products?
When you place an order for a Ludovic product, work begins immediately on your Moissanite stone as each is handmade by our experts. Completion and dispatch takes approximately 3-5 business days.
We use fast delivery even for free shipping option that gets to you in 5-10 business days.
All orders are double checked before shipment to ensure that they are free from any manufacturing defects.
Note: Please allow up to 7 days extra if the material chosen is white gold, these additional processing days consumed in extra detailing and more quality-check tests.
- How can I track my shipping?
You will receive tracking number after your order is dispatched at your email and phone number so you can track your order anytime.